RETURN & CANCELLATION POLICY

1) Order and payment made are not refundable.

2) You must ensure that the delivery address provided to us in your order is within our coverage area.

3) Should an address provided is not within our coverage area, we will only be able to give full refund to you in cash voucher with 12 months validity.

4) Any cash refund to your bank will incurred a deduction of 5% bank processing fee from the purchase total amount.

5) Order/s could be voided if information given is incorrect or purchaser/receiver is not contactable.

6) The management has the right to cancel or refund any order placed given notice for whatever unforeseen reason that it’s deem to.

7) Any cancellation and changes related to the order you are required to give us at least 48 hours of notice prior to the delivery time.

8) For customized product order, no cancellation or changes can be made after payment made.